The Top 4 Reasons Practices Should Care More About EHR Availability & Downtime
When reading The Costs and Implications of EHR System Downtime on Physician Practice by Mark Anderson, it’s shocking to read that 87% of practices spend no time analyzing and valuating service levels,...
View Article6 Simple Steps to Calculate the Cost of EHR Downtime
It’s not necessarily a mystery as to why practices shy away from evaluating the costs of EHR downtime, both monetary and intangible costs. These numbers can be convoluted and difficult to valuate;...
View ArticleNEHIMSS Monthly Event and Social: IT Security and Meaningful Use
This month’s New England HIMSS event filled our usual meeting place, Papa Razzi in Wellesley, MA to near capacity. While the events typically start off with networking and socializing, it was...
View ArticleBringing in the Money: Why to Implement the Charge Module
Implementation of the Charge module can seem like an overwhelming task for many organizations. A lot of you are already struggling with enforcing proper documentation standards, implementing patient...
View ArticleDo you know what’s going on before your end-users? Be the first to know—...
How many times do you find out something is wrong with the application from your end-users? Do you wish you knew before them, if possible, so there can be a more proactive versus reactive approach? I...
View ArticleIntroducing Web Access for VitalCenter!
VitalCenter enables care providers to access patient clinical information when the TouchWorks EHR is unavailable. Galen’s VitalCenter clients experience both planned and unplanned EHR downtime for a...
View ArticleWhat Do YOU Do When Your EHR Goes Down?
It’s Monday morning. You get into work a little late, the kids were arguing about who wanted which lunch. Your fingers are crossed that it’s going to be a good day. You open the door, and… the EHR...
View ArticleVitalCenter Online – Archival (VCO) is now available!
As the healthcare landscape continues to evolve and consolidate, healthcare organizations are now faced with the uncertainty of maintaining multiple patient records across numerous EHRs, while also...
View ArticleBusiness Continuity Planning: Documentation During EMR Downtime Webcast
With patient care being intertwined, EMR technology is indispensable at many facilities. Unexpected downtime is rare, but when the EMR does go down, processes must be in place that enable staff to...
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